Question 1

What is included with my Eye Candy backdrop rental?

Accepted Answer

Every backdrop rental includes delivery, setup and removal. We will provide the backdrop rented as well as the frame for hanging. Our team will provide installation and removal of the backdrop.

Need balloons, signage or other added decor? We can provide that as well! Please inquire for options & pricing.

Question 2

What size are your backdrops?

Accepted Answer

The majority of our backdrops are 8 foot by 8 foot.

We are able to accommodate custom sizes for some of our backdrops such as our boxwood greenery walls and shimmer walls. Please inquire if you need special sizing.

Question 3

How does delivery/installation & removal work?

Accepted Answer

We will contact you about your event timeline so we can schedule a time to install your backdrop at the event location.

If we are setting up at a rented venue and you will not be on-site, you must confirm with your venue that one of their representatives will be there to open the doors at our scheduled delivery time.

We will be in touch approximately 30 days prior to your event to gather final timeline details and your floor plan.

Question 4

When will you pick up the backdrop?

Accepted Answer

We will work with you in regards to your event timeline and scheduled event conclusion time. We prefer to pickup by 11pm but can work with you in regards to your timeline.

Question 5

Can you hang our neon/wood sign?

Accepted Answer

Absolutely! Just add the "sign hanging" to your booking and we'll bring everything needed to hang your sign. We'll also carefully remove it at the conclusion of your event.

Question 6

Where should I buy a neon sign?

Accepted Answer

So glad you asked! We have an online store where you can design and purchase your neon sign! Check out the Eye Candy Confetti Neon Builder at neonbuilder.com

If you want a custom layout or logo, we can help you design that as well. Click the custom button on the bottom of our neon builder page to get started.

If you are purchasing a neon sign from another company, we recommend a dimmer & remote.

Question 7

Can I use an Eye Candy backdrop with a photo booth?

Accepted Answer

Yes! Our sister company is Fête Booth. You can add a Fete Booth onto your backdrop booking. We offer $200 off your delivery/installation when you pair an Eye Candy backdrop and Fete Photo Booth.

We are happy to work with other photo booth companies as well.

Frequently Asked Questions

What is included with my Eye Candy backdrop rental?

What size are your backdrops?

How does delivery/installation & removal work?

When will you pick up the backdrop?

Can you hang our neon/wood sign?

Where should I buy a neon sign?

Can I use an Eye Candy backdrop with a photo booth?

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Have questions about booking, setup requirements, etc? Be sure to check out our Frequently Asked Questions!

Email

hello@eyecandyrentals.com

Call/Text

618.541.1383

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